Warranty

Tiburon reels are covered by a non-transferable limited warranty against defects in workmanship and materials for a period of two (2) years from the date of purchase by the original consumer. Should damage occur due to a manufacturer's defect, Tiburon will, at the company's discretion, either repair or replace the product at no charge. Damage resulting from misuse, abuse, neglect, accidents, installation, alterations, or failure to properly maintain the reel will, again at the company's discretion, be repaired or replaced for a nominal fee. This warranty is only valid for the original owner of the reel and does not extend to products used for commercial or rental applications.

Extended Warranty - The Tiburon two (2) year warranty can be extended to four (4) years by submitting a check or money order in the amount of $50.00 (US) along with your filled out warranty card and proof of purchase to:

Tiburon Servicing Center
2666 South Grand Ave.
Santa Ana, CA 92705
USA

Additionally, the Extended Warranty includes two (2) "lube and clean" services to clean, lube, and keep reels in top shape at no charge.

(Consumer pays ALL shipping fees for reel servicing.)

Any and ALL returns to Tiburon, whether for warranty work, service, or anything else, require a Return Authorization (RA) number. Prior to returning any product, please call (714) 546-7553 to be issued an RA number. This number must be written on the outside of any return packaging material and should be easily seen.

To protect against lost or damaged items, all products should be carefully packaged and insured prior to shipping. We STRONGLY suggest that you keep all shipping receipts in case a loss or damage claim is necessary.

Please include a copy of your proof of purchase, your warranty card, and a short note explaining the problem, as well as a check payable to Tiburon Engineering for $7.95 US ($13.99 for Canada residents) to cover the return shipping on all warranty claims.

There are no other express warranties. Any warranty of use for a particular purpose is limited to the duration of the limited, or the extended limited warranty. Tiburon Engineering shall NOT be held liable for loss of use, loss of time, commercial loss, inconvenience, or any other incidental or consequential damages.

Some states do not allow limitations on the length of an implied warranty, or the exclusion or limitation of incidental or consequential damages, meaning the above limitations may not apply to you. This limited warranty gives you specific legal rights, and you may have additional rights which vary from state to state.

Tiburon Servicing Center
2666 South Grand Ave.
Santa Ana, CA 92705
USA

info@tiburonengineering.com
service@tiburonengineering.com
Phone: 714-546-7553
Fax: 714-546-7589
www.tiburonengineering.com

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